Comment joindre le service client AG ASSURANCE ?

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AG INSURANCE is a Belgian firm specializing in life insurance, property and casualty insurance (fire, car, hospitalization, accidents, liability…) and supplementary pensions.

Established in 1824, AG INSURANCE caters to both businesses and individuals.

AG INSURANCE’s range of products is available exclusively through partners (Fintro agents, brokers, BNP Paribas Fortis, Bpost Bank…)

At AG INSURANCE, one can subscribe to mobility, home, family, health, savings and investment, and retirement insurances.

AG INSURANCE is an entity within Ageas, an international insurance group.

  • How to get in touch with AG INSURANCE’s customer support?
  • How to enroll in insurance at AG INSURANCE?
  • How to cancel your policy at AG INSURANCE?
  • Where to lodge a complaint with AG INSURANCE?

How to Contact AG INSURANCE Customer Service?

  • Chat (with virtual assistant)
  • Contact Form
  • Telephone +32 2 664 81 11
  • Email
  • Mail

If you have an inquiry about your agreement, an administrative or financial question, need to report a claim or hospitalization…

AG INSURANCE’s customer service can be accessed via contact form, via email, through chat (with virtual assistant), and via telephone at:

+32 (0)2 664 81 11

Monday to Friday from 8 AM to 4:45 PM

Need to send mail to AG INSURANCE? The mailing address is:


Emile Jacqmain Boulevard 53

1000 Brussels

How to Subscribe to Insurance at AG INSURANCE?

Interested in signing up for an insurance policy offered by AG INSURANCE?

To receive your quote, you will be able to perform your rate simulation:

  • By phone at +32 (0)2 664 81 11

From Monday to Friday, from 8AM to 4:45PM

How to cancel your insurance with AG INSURANCE?

Do you have an ongoing insurance policy with AG INSURANCE that you wish to cancel?

To learn the grounds on which you can terminate your policy, you should review your contract or get in touch with AG INSURANCE via phone, email, or a contact form.

Your cancellation request must be sent via registered mail with acknowledgment of receipt.

How to file a complaint with AG INSURANCE?

Unsatisfied with AG INSURANCE’s services?

You can express your dissatisfaction through this contact form.

If your issue remains unresolved, you are able to escalate your dispute to the Insurance Ombudsman:

  • By phone at 02 547 58 71
  • By fax at 02 547 59 75
  • Online at website
  • Via mail:

The Insurance Ombudsman

Square de Meeûs 35

1000 Brussels

Follow AG INSURANCE on social networks

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