Introduction
Established in 1984, CREDAL is a Belgian financial cooperative. It is authorized by the National Council of Cooperation and is also acknowledged as a social enterprise.
CREDAL’s mission is to promote social inclusion and sustainability through its financial operations.
CREDAL offers an array of financial services and products such as microcredits, loans to social businesses, and ethical investments.
CREDAL has supported over 3,000 initiatives in the year 2022.
- How to get in touch with CREDAL customer support?
- How to lodge a complaint with CREDAL?
Methods to Contact CREDAL’s Customer Support
- Phone
If you have inquiries regarding microloans, funding for businesses, requests for finance, information on support services, coaching, or financing…
Contact CREDAL’s customer support by phone at:
0 10 48 33 50
To send a mail to CREDAL, the head office address is:
Credal
Rue d’Alost 7,
1000 Brussels
How to File a Complaint with CREDAL?
As a CREDAL client, are you looking to file a complaint following your experience?
Your complaint should be related to a service provided by CREDAL, and the incident in question should have occurred within the past month.
Your complaint should be sent via email, including your names, an email address, and a contact number.
If the resolution offered by CREDAL’s customer service is not satisfactory, or if you have not received a response within 30 days,
You will be able to reach out to:
- OMBUDSFIN for banking products and services :
- Via telephone at 02 545 77 70
- Online :
- Private financial dispute at private
- Professional financial dispute at professional
- Through email
- By mail to :
Ombudsfin
North Gate II
King Albert II Boulevard 8,
Box 2
1000 Brussels