Comment contacter la GARE DE CHARLEROI-CENTRAL ?

call service


The Antwerp-Central station, a Belgian rail facility, is strategically situated in the heart of Charleroi, specifically at its southern edge.

The establishment of the station dates back to 1843 by the Railway Company of the Oise and Sambre, with its operational debut in August of the same year.

Known in 2022 as Charleroi-Central Station, it was formerly recognized as Charleroi-Sud Station.

The Charleroi-Sud Station serves as a pivotal hub for rail transport in the Walloon region, offering connections to cities such as Brussels, Liège, Namur, Mons, and even Paris, and is integrated into the Charleroi light metro network.

Its address is:

Charleroi-Central Station

Square of the Martyrs of August 18th

6000 Charleroi

  • How to get in touch with the customer support of CHARLEROI-CENTRAL STATION?
  • How to contact the lost and found office of CHARLEROI-CENTRAL STATION?
  • How to go about purchasing a transportation ticket at CHARLEROI-CENTRAL STATION?

Contacting the customer support of CHARLEROI-CENTRAL STATION

  • WhatsApp
  • Messenger
  • Telephone line
  • Online form

CHARLEROI-CENTRAL STATION, part of the SNCB network, requires contacting its customer service for details on station and train operating hours, facilities available at the station, ticket pricing, linkages with other lines, and available subscriptions.

Customers can access SNCB support:

+32 2 528 28 28

Available from Monday to Sunday, 7 AM to 9:30 PM.

  • Using WhatsApp at:

+32 4 92 88 00 00

From Monday to Friday, 6 AM to 9:30 PM.

On Saturdays and Sundays, from 7 AM to 9:30 PM.

The postal address for dispatching your correspondence to SNCB is:

SNCB Marketing & Sales

Customer Relations


Halle Gate Avenue 40

1060 Brussels

What are the procedures for contacting the lost property office at CHARLEROI-CENTRAL STATION?

In order to retrieve a misplaced belonging, you should inform the SNCB lost property department by filling out this inquiry form.

Details such as the type of your object, any distinctive characteristics like hue, state, peculiar attributes, and if feasible, a photograph must be provided.

Upon submission of your form, a verification email will be sent to recognize your claim.

Investigation will start promptly. If located, the lost property office will notify you through email, indicating the depot where it can be retrieved.

The correspondence will state that you have a duration of seven days to pick up your possession from the identified station.

In the event that you cannot make it to the station, you possess a seven-day window to arrange for the relocation of your belonging to a preferred station, which will carry a charge of 5€.

Should your possession remain undiscovered after 50 days, the pursuit will cease. Items not reclaimed within this 50-day timeframe will be given to a charitable organization.

How does one go about purchasing a railway pass from CHARLEROI-CENTRAL STATION?

At CHARLEROI-CENTRAL STATION, you can secure railway passes:

  • Through automatic ticket dispensers
  • At sales desks, functional Monday through Friday between 5:45 AM and 8:30 PM, and weekends (Saturday and Sunday) from 6:00 AM to 8:30 PM.

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