Comment contacter la GARE DE GAND SAINT-PIERRE ?

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Anchored to the south of Gand’s city heart, Gent-Saint-Pierre Station stands as a notable Belgian railway structure, nested in the East Flanders province amidst the Flemish region.

Serving as a key railway junction in the area, it provides connections to a spectrum of national and international destinations through various services including InterCity, InterCityExpress, Thalys, and Eurostar trains.

This rail terminus was constructed in the Art Nouveau style following the designs of architect Louis Cloquet, and its construction spanned from 1907 to 1912.

Beyond being a pivotal hub for passenger movement, GENT-SAINT-PIERRE STATION is a hub for culture and leisure, featuring exhibitions, musical performances, and a plethora of events.

For your convenience

Gent-Saint-Pierre Station

Queen Maria,

Hendrikaplein 1,

9000 Gent

  • What are the steps to get in touch with GENT-SAINT-PIERRE STATION’s customer service team?
  • How can one make contact with the lost and found department at GENT-SAINT-PIERRE STATION?
  • What is the procedure to purchase a train ticket at GENT-SAINT-PIERRE STATION?

Guidelines for contacting GENT-SAINT-PIERRE STATION’s customer service

  • WhatsApp
  • Messenger
  • Phone communication
  • Online form

Integrating the SNCB network, it is imperative to reach out to its customer service for inquiries about services provided at the station, operating hours of the station and trains, various connections, ticket pricing, available subscriptions, and more.

You can connect with the SNCB customer support through:

+32 4 92 88 00 00

Open from Monday to Friday from 6AM to 9:30PM.

On Saturdays and Sundays from 7AM to 9:30PM.

The address for sending your mail:

SNCB Marketing & Sales

Customer Service


Avenue de la Porte de Hal 40

1060 Brussels

Contacting the Lost and Found service at GARE DE GAND SAINT-PIERRE?

If upon completion of your train journey, you arrive at GARE DE GAND SAINT-PIERRE and realize that you have misplaced a personal item:

You are allowed to report the loss using this loss report form.

When completing the form, you will need to describe the lost item, provide details that may help identify it, attach a picture if possible, and include the color of the item.

Upon submission, you will receive an email confirmation acknowledging receipt of the form.

Once the item is found, you will be notified via email by the lost and found service.

The notification will inform you that you have a 7-day period to collect it from the station where it was found.

Unable to visit that station? You also have 7 days to request the item to be forwarded to a station of your choice, however, a fee of 5€ will be applied.

After 50 days, if your property has not been found, the search will be terminated. If you have not retrieved your item within this 50-day period, it will then be donated to a charity.

Purchasing a train ticket from GARE DE GAND SAINT-PIERRE?

At GARE DE GAND SAINT-PIERRE, you can purchase your train tickets:

  • Through the automatic ticket machines:
  • At the ticket counters:
  • From Monday to Friday from 5:45AM to 9:30PM.
    • On Saturdays and public holidays from 6AM to 9:30PM.
  • Your rail tickets can also be obtained online.

Following GARE DE GAND SAINT-PIERRE on social media platforms:

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